For businesses whose customers check before they book. We find what is losing you bookings, fix the top of the list ourselves, then direct your team every month.
Three steps, in order. You can stop after any of them, and the findings are yours either way.
Marketing Audit 7 working days
Implementation 10 working days
Monthly services Month to month
Twelve services, each with its own page. Most businesses start with the Marketing Audit.
We check every place your customers look before they book, including what the AI assistants say about you, and rank every fix by what it costs you.
We make the top fixes from the audit ourselves, record each one, hand everything over and check again 30 days later.
Most businesses here have someone posting. Few have anyone deciding what to post and why. We decide, brief your team and check the work every month.
Your Google profile, Maps listing, directory listings and website, kept current every month. You keep every login.
Your Google reviews asked for, answered and handled when they are hard, inside Google’s rules and Indonesia’s health advertising rules.
Your customers ask ChatGPT, Perplexity, Gemini and AI Overviews where to book. Every month we check what they say and work on the sources they cite.
Strategy, a monthly content system and shoot days in Bali. In this service we make and post the content ourselves.
Search ads for people already looking for what you offer, in Bali or from abroad, run on your own account.
Instagram and Facebook ads for the people you want to reach, run properly on your own ad account.
OpenAI now sells ads inside ChatGPT in Indonesia. We set up and run yours on your own OpenAI ad account.
A landing page for one campaign, or a whole site that search engines and AI assistants can read.
The path from a search to a booking, set up once, so a customer can ask and book without waiting.
A plan written for anywhere else needs four changes here.
Visitors compare you from home, in their own language, on Google Maps, Instagram and AI assistants. Your profile has to answer them before they arrive.
Customers here expect to ask and book on WhatsApp. If the path from your profile to a chat breaks on a phone, the booking goes elsewhere.
July and August and the weeks around Christmas and New Year fill up first. Ads, offers and content are planned around the calendar, not evenly across it.
Indonesian rules limit testimonials, promotions and claims in health advertising. Clinic and dental work is checked against them before anything goes out.
Before anyone books, they pass through most of these. A gap at any one of them sends the booking to a competitor.
They search for what you offer and where.
They compare photos, hours, prices and the route.
They read the latest reviews and how you reply.
They check you look current and like your photos.
They ask ChatGPT, Perplexity or Gemini who to book.
They message or book, nearly always on a phone.
The Marketing Audit checks all six, 13 places in all.
See the Marketing AuditThe typical agency
Mersa.
The typical agency: Ads and profiles set up in the agency’s name
Mersa: Your own Google, Meta and OpenAI accounts, and you keep every login
The typical agency: Prices only after a sales call
Mersa: Every price published on our pricing page
The typical agency: Six- or twelve-month contracts
Mersa: Monthly work: start with one month, then 30 days’ notice
The typical agency: Promised rankings or customer numbers
Mersa: No promised rankings, bookings or followers: the work, and a record of it
The typical agency: A monthly retainer before anyone has looked
Mersa: An audit first: 13 places checked and every fix ranked
The typical agency: The agency replying to your customers
Mersa: Your team replies; we make the path to your WhatsApp work
Every monthly service runs on the same rhythm, so you always know what happens next.
We set the month’s priorities with you and brief your team: what to make, post or change, and why.
We make our own changes to your profile, listings, pages and ads. Ads and review replies are checked every week.
We check what your team made against the brief and send notes on what to change.
A written report: what was done, what the numbers did, including months when nothing moved, and next month’s plan.
Start with one month, then stay month to month with 30 days' notice. Invoiced monthly in advance by PT Mersa Business Consulting, in rupiah.
Yes. The Marketing Audit is paid once, delivered in seven working days, and nothing renews. The ranked fix list is yours whoever does the work. Bought the Audit first? Add Implementation within 30 days and pay only the difference to the package price. Every price is on our pricing page.
Implementation is a one-time job: Mersa does up to six of the top fixes itself in 10 working days covering the Google profile, booking path, review replies, website basics and listings. The monthly services keep things working afterwards: Marketing Direction directs your own team, Local SEO keeps the profile, listings and site current, and Ads Management runs your campaigns. Monthly services start with one month, then run month to month with 30 days' notice.
It depends on the gap. If someone posts but nobody decides what to post and why, Marketing Direction fits. If the Google profile and listings go stale, Local SEO; if the AI assistants never name you, AI Visibility. If you run or want ads, Google Ads, Meta Ads and ChatGPT Ads Management, one platform per service. None is required, and we say plainly which one fits.
Paid in full before work starts, invoiced by PT Mersa Business Consulting in rupiah, by bank transfer. Start with one month, then stay month to month with 30 days' notice. Invoiced monthly in advance by PT Mersa Business Consulting, in rupiah. Ad spend is paid by you, straight to the ad platform: Google, Meta or OpenAI. If we have not started the work, you get a full refund. Every price is in rupiah and fixed, and the company that invoices you is PT Mersa Business Consulting, based in Denpasar, Bali.
Mersa works one industry at a time, in Bali and Southeast Asia, so that every audit is sharp: aesthetic and skin clinics, dental clinics, fitness, Pilates and recovery studios, and villas and stays. If yours is not listed yet, message us and we will tell you honestly whether we fit and when your industry is next. A business whose customers research before they book is the usual fit.
No. No price on this site is attached to a promised result: no rankings, no patient or booking numbers, no revenue and no followers or reach. What Mersa promises is the work and the record of it: what was checked, what was changed, when, and what the numbers did, including the months when nothing moved. Nobody can promise a position on Google or a name in an AI answer.
Both. The Marketing Audit, Implementation, Local SEO, AI Visibility, the ads services and Marketing Direction all run remotely, so a business anywhere in Southeast Asia can buy them on the same terms. Two things stay in Bali: shoot days for Social Media Management, and the Launch Partner Rate, which is for the first 10 Bali businesses.
Yes. Each monthly service is priced on its own and starts with one month, then runs month to month with 30 days' notice, so a second one can start at the beginning of any month. For example, Local SEO first, with AI Visibility added later. There is no bundle price for monthly services.
Tell us about your business on WhatsApp. The first 15-minute call is free, and we will say plainly which of these you need.
