Booking & Automation

A one-time project for Bali businesses whose customers enquire on WhatsApp: the booking path from Instagram, Google and your website, WhatsApp Business set up for your team, ManyChat flows and re-booking emails. We agree the scope and a fixed price in writing first.

A clinic's booking pathExample
  1. InstagramThe bio link and a comment keyword both open booking
  2. GoogleThe profile’s booking link goes to the same place
  3. WebsiteEvery treatment page has one booking button
  4. WhatsAppGreeting, catalogue and quick replies for reception
  5. After bookingA welcome email, then a re-booking reminder

How It Works

A phone joined by a brass chain to a desk calendar

What's Included

  1. Booking Path

    • The fewest taps from Instagram, Google and your website
    • One booking destination for all three
    • Tested on a phone, end to end
  2. WhatsApp Business

    • A greeting and an away message
    • Quick replies your team sends in seconds
    • A catalogue of your services
  3. ManyChat Flows

    • A comment keyword that sends the booking link
    • A direct-message keyword that does the same
    • Anything else goes to your team
  4. Welcome Email

    • Sent when someone books or enquires
    • What to expect, where to come, how to change it
  5. Re-booking Email

    • A reminder when the next visit is due
    • One link back to booking

For health clinics: no promotions or discounts in any message, flow or email. Plain information only: treatments, "from" prices, hours, aftercare and the way to book.

Who Does What

Mersa sets up

  • The booking path and its links
  • WhatsApp Business: greeting, away message, quick replies, catalogue
  • ManyChat comment and message flows
  • The welcome and re-booking emails

Your team keeps

  • Every live conversation, in DMs and comments
  • Answering on WhatsApp, with the quick replies
  • Your calendar and who books when

Mersa never replies to your customers' DMs or comments.

Pricing

Booking & Automation

from IDR 6,000,000 one-time

  • Booking Path
  • WhatsApp Business
  • ManyChat Flows
  • Welcome Email
  • Re-booking Email

The scope and a fixed price are agreed in writing first. Paid in full before work starts, invoiced by PT Mersa Business Consulting in rupiah, by bank transfer.

Ask about your booking path

Frequently Asked Questions

What does a booking and automation project include for a Bali clinic or studio?

It is a one-time project from IDR 6,000,000: the booking path from Instagram, Google and your website, WhatsApp Business with a greeting, an away message, quick replies and a service catalogue, ManyChat flows for Instagram, and email welcome and re-booking flows. The exact parts and the fixed price are agreed in writing before work starts.

Can ManyChat send our booking link when someone comments on an Instagram post?

Yes. A ManyChat flow can answer an agreed comment keyword or direct-message keyword with a reply that carries your booking link, on your own Instagram account. Mersa builds and tests the flow; it does not reply to your comments or messages itself. Anything the flow cannot answer goes to your team, who keep the live conversation.

Does Mersa answer our WhatsApp messages or Instagram DMs after the setup?

No. Mersa never replies to a client's DMs or comments. It sets up the booking path, the WhatsApp Business greeting, away message, quick replies and catalogue, the ManyChat flows and the email flows, then hands them over. Your own reception or team answers customers, using the quick replies that were written for them.

How is a booking and automation project priced and paid in Bali?

It starts from IDR 6,000,000. We write the scope down, agree it with you in writing and quote a fixed price for that scope. Paid in full before work starts, invoiced by PT Mersa Business Consulting in rupiah, by bank transfer. If your booking path only needs the basics fixed, Implementation at IDR 7,500,000 covers a simpler version as one of its up to six fixes.

Can a health clinic put a promotion or discount in its booking messages?

Not in anything Mersa builds. Indonesian health-service advertising rules restrict discounts and promotions for clinics, so the WhatsApp quick replies, the catalogue, the ManyChat replies and the emails carry plain information only: treatments, "from" prices, opening hours, aftercare and the way to book. The same flows can carry offers for a villa, cafe or studio that is free to make them.

Ready to Get Found and Chosen?

Tell us how your customers reach you today and where booking gets stuck. The scope is written and agreed before anything is paid.

Message us on WhatsApp