Contact Us
Start with one WhatsApp message, or an email if you prefer. Mina or Saeed replies directly, usually within one working day.
What to Send
Hi Mersa,Business name:Our link (website, Instagram or Google):What we would like to fix:
Mina or Saeed replies within one working day
What Happens Next
Mina or Saeed Replies
Within one working day, from Bali. No account manager, no ticket queue.
A Few Questions
Only where your situation is unclear, so the answer fits your business.
A Free 15-Minute Call
A video call if you would like one, before you decide anything.
You Decide
Fix it in-house, start with the Marketing Audit, or leave it there. Nothing is booked until you say.
Mersa is PT Mersa Business Consulting, a registered Indonesian company in Denpasar, Bali. Invoices come from it, in rupiah.
Frequently Asked Questions
How quickly does Mersa reply to a WhatsApp message or email?
Mersa usually replies within one working day. WhatsApp is the fastest route and is where most conversations begin; an email reaches the same two people. The company operates from Bali on UTC+8, so a message sent overnight from Europe or the Americas is normally answered before the working day begins there. No call centre and no ticket queue exists.
Do you work with businesses outside Bali, or only local clients?
Mersa works with Bali businesses whose customers check before they book: clinics, studios and stays. Clients elsewhere are not ruled out, since the work is done remotely, but an honest assessment of fit is given rather than the work being taken regardless. Every client is invoiced in rupiah by PT Mersa Business Consulting, the Indonesian company, whatever their location.
Is the first message to Mersa really free, with no sales pitch?
Yes. The first message costs nothing, commits to nothing, and requires neither a card nor a booked call. A reply is sent, a few questions are asked where the situation is unclear, and a free 15-minute video call is offered if you would like one. Paid work is only suggested where something is genuinely worth paying for. Where the honest answer is that Mersa is not yet needed, that is what is said.
What happens after I message Mersa on WhatsApp about my business?
A reply arrives from Mina or Saeed rather than an account manager, followed by a short exchange establishing what is actually needed. The decision then rests with the enquirer: action it internally, start with the Marketing Audit or a free 15-minute call, or leave it there. Nothing is booked, invoiced or scheduled until instruction is given, and work is paid for before it starts.